Out-of-State Online Students

Keep Your Address Information Current

Your physical location matters for state authorization and licensure disclosures.

If you have recently moved or your address has changed, please update your information as soon as possible:

• Log in through the MyGBC link on the GBC homepage, or

• Submit a Student Information Change Form to the Admissions and Records Office

Professional Licensure Programs

If you are enrolled in — or considering — an online program that leads to professional licensure (such as healthcare or education programs), licensure requirements may vary by state.

Important things to know:

• SARA does not provide reciprocity for professional licensing

• Completing a program at GBC does not automatically guarantee licensure eligibility in another state

• Each state sets its own licensing requirements

You are strongly encouraged to:

• Contact your academic department or program directly

• Review licensure requirements in the state where you plan to work

View information about GBC programs that lead to professional licensure.

Federal and State Regulations

Distance education is regulated at both the federal and state levels.

• Federal regulations are issued by the U.S. Department of Education

• Individual states may have additional requirements that apply to institutions and programs

For reference, federal regulations regarding distance education can be found through the U.S. Government Publishing Office.

Student Complaints (SARA Students)

Great Basin College is committed to providing high-quality online education. If you are a student living in a SARA member state and have concerns about your online educational experience, you may submit a complaint for review.

Examples of complaints that may be considered under SARA include:

• Accuracy of tuition or fee information

• Accreditation status

• Whether a program meets licensure requirements

• Course transfer information

The following are not covered under SARA:

• Grade appeals

• Student advising appeals

These appeals should be directed to the appropriate administrator at Great Basin College.

GBC Student Complaint Procedures

Details for various types of complaints are given in the GBC General Catalog.

Page 37: Discrimination or sexual harassment. Complaints are initiated through the academic department chair or director of an administrative unit. Alternately, any department chair, dean or director may serve as the recipient of a complaint.

Page 42: Instructor conduct or other non-grade injustice. Student Grievance Procedure: complaints are initiated through the vice president of academic affairs.

Page 47: Violation of rules of conduct by a student. Complaints are initiated through the college president or the student conduct officer.

Page 77: Grade appeals. Complaints are initiated through the instructor. If satisfactory resolution is not reached, additional steps are detailed on page 77 of the catalog.

Deceptive Trade Practices and Fraud

Deceptive trade practices and acts of fraud are strictly prohibited. This includes false or misleading representations related to:

• Recruitment or marketing

• Tuition, fees, or admissions information

• Accreditation or approvals

• Transferability of credits

• Facilities, faculty qualifications, or institutional size

• Testimonials or endorsements that mislead prospective students

Complaints related to deceptive trade practices are handled according to SARA Board Policy and must first be initiated at the institutional level.

At GBC, these complaints are submitted through the:
Vice President for Academic and Student Affairs

Appeals Beyond Great Basin College

If a SARA-related complaint is not resolved at the institutional level, students may file an appeal with the Nevada State SARA Portal:

Renée Davis
Assistant Vice Chancellor and Director of Student Affairs
Nevada System of Higher Education
Phone: 775.784.3447

The decision of the Nevada State SARA Portal is final.

Contact

For any questions or concerns, please contact:

Karl Stevens
Dean of Online Education
Great Basin College
1500 College Parkway, HTC 115
Elko, Nevada (USA) 89801
Phone: 775-327-2184
E-mail: karl.stevens@gbcnv.edu